![]() Underwear or swimwear must be in its original condition with all tags and packaging intact. ![]() Clothing and accessories must be unwashed and unworn. Opened computers are refunded at just 85% of the sale price. The requirements: Items must be sent back with their original packaging. Kindles, laptops, desktop computers and TVs can't be returned after 30 days. AMAZON The time frame: Unopened books, CDs, DVDs, video games and software can be sent back in their packaging for a full refund up to 30 days after purchase. Or check out the tips below from the sellers themselves on scoring many happy returns. Visit each retailer's website or call their customer service line in advance to sort the specifics, such as whether there is a restocking fee for items (usually electronics) that have been taken out of the box. ![]() "Return policies are a moving target, so you always have to be sure to read the current fine print," says Tod Marks, Consumer Reports senior editor and resident shopping expert. Know your the time frame: Larger retailers usually allow 90 days for most returns, but electronics, software, CDs and DVDs may have a smaller window. Consumer Reports suggests bringing the receipt, the box the gift came in and a driver's license or government-issued ID as a rule of thumb. Exchanging merch doesn't have to be a nightmare if you come prepared. That means stores are going to be crawling with cranky shoppers trying to decipher increasingly complicated return policies. Almost one-third of Americans will return at least one holiday gift, according to the National Retail Federation. Scores of shoppers are heading back to the mall today to swap that sweater that doesn't fit or that DVD they didn't want. It's the day after Christmas, the gifts are opened - and many of them are lemons.
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